Website Terms & Conditions

By accessing or using this website, you agree to be bound by these Terms & Conditions and all applicable laws and regulations in Australia. If you do not agree with these Terms, you must not use this website.

Helix Plus Pty Ltd provides migration and recruitment services in Australia.

Information published on this website is general in nature and does not constitute legal advice, migration advice, or a guarantee of visa outcomes.

Migration advice can only be provided under a formal service agreement with a Registered Migration Agent.

The content on this website:

• Is for general information purposes only
• Does not create a client–agent relationship
• Does not constitute immigration assistance under the Migration Act 1958 (Cth)

You should not rely solely on website content when making migration decisions. A formal engagement agreement must be signed before we provide personalised immigration advice.

You agree not to:

• Use this website for unlawful purposes
• Attempt to gain unauthorised access to systems or data
• Interfere with website functionality
• Copy or reproduce website content without written consent

We reserve the right to restrict or terminate access if misuse occurs.

All content on this website, including text, graphics, logos, branding, website design and downloadable materials is the property of Helix Plus Pty Ltd unless otherwise stated.

You may not reproduce, distribute, modify or republish any material without prior written consent.

We make reasonable efforts to ensure website information is accurate and up to date. However:

• Migration laws and policies change frequently
• Government processing times vary
• Eligibility requirements may change without notice

We do not warrant that information is complete, current or suitable for your specific circumstances. For authoritative visa information, refer to the Department of Home Affairs.

To the maximum extent permitted by law:

• We are not liable for any loss, damage or expense arising from reliance on website information
• We are not responsible for indirect, incidental or consequential loss
• We do not guarantee visa approval outcomes

Nothing in these Terms excludes liability that cannot be excluded under Australian Consumer Law.

This website may contain links to third-party websites. We do not control or endorse those websites and are not responsible for their content, accuracy or privacy practices.

Your use of this website is also governed by our Privacy Policy. We collect and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Submitting an enquiry form:

• Does not create a migration agent–client relationship
• Does not obligate Helix Plus to provide services
• Does not guarantee that we will accept your matter

We reserve the right to decline instructions where a conflict of interest exists or where the matter is outside our scope.

All professional fees:

• Are governed by a separate written Service Agreement
• Will be clearly outlined before engagement
• Do not include government charges unless specified

Government visa application charges are set by the Department of Home Affairs and are subject to change without notice.

In accordance with the Migration Agent Code of Conduct, client records must be retained for a minimum of seven (7) years after the last action on a file.

These Terms & Conditions are governed by the laws of Queensland, Australia. Any disputes arising from use of this website will be subject to the jurisdiction of the courts of Queensland.

We may update these Terms & Conditions at any time. The updated version will be published on this website and will take effect immediately upon publication.